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INNORULES supports companies to maintain an optimal business
environment at all times through continuous support and software updates.
environment at all times through continuous support and software updates.
Warranty
During the warranty period, customer services such as bug patches, remote technical support, and product upgrades are provided free of charge for stable system operation.
| Support Contents | Service Period | Upgrade Option |
|---|---|---|
|
Bug fix and technical support Failover training and functional technical support |
1 year after product |
Major release: Paid Minor release: Free |
Maintenance
Service
Service
We provide periodic bug patches, technical support, and upgrades to maintain stable system operation and improved service for our customers.
| Support Contents | Service Period | Upgrade Option |
|---|---|---|
|
Solution bug fix and technical support
Technical support
On-site upgrade support Other specialized support matters are discussed |
Maintenance service |
Major release: Paid Minor release: Free |
Maintenance
Service
Service
